Privacy Policy

1. Data Collection#

We collect information you provide directly to us when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. This information may include:

• Your name, email address, password, and phone number
• Profile information such as your fitness goals, workout preferences, and physical attributes
• Billing information such as credit card details and billing address
• Fitness data including workout history, performance metrics, and progress photos
• Feedback and correspondence, such as information you provide when you respond to surveys or contact our support team

2. How We Use Your Information#

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information including confirmations, receipts, and customer experience surveys
• Generate personalized fitness plans and recommendations based on your goals and progress
• Send technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services

3. Information Sharing#

We do not sell your personal information. We may share your personal information in the following situations:

• With your consent: We may share information with third parties when you direct us to do so.
• With service providers: We may share information with vendors who need access to information to provide services on our behalf.
• For legal reasons: We may share information if we believe it's necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• In case of merger or acquisition: If we're involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Any third parties with whom we share your data are contractually obligated to provide the same level of protection to your personal information as described in this Privacy Policy.

4. Cookies & Tracking#

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: Help us understand how you use our site
• Functional cookies: Remember your preferences
• Targeting/advertising cookies: Track your browsing habits to deliver personalized advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security#

We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption of sensitive data, regular security assessments, and employee training on data protection practices.

Our security measures include:

• Encryption of sensitive personal data both in transit and at rest
• Regular security audits and penetration testing
• Multi-factor authentication for administrative access
• Regular data backup procedures
• Strict access controls limiting data access to authorized personnel only

6. Data Retention#

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations under applicable laws
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer have a legitimate need to process your information, we will either delete or anonymize it. If this is not possible, we will securely store your information and isolate it from any further processing until deletion is possible.

7. Your Rights & Choices#

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your information
• Right to Object: Object to processing of your personal information

To exercise any of these rights, please contact us at privacy@trainityhub.com. We will respond to your request within 30 days.

8. Children's Privacy#

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Transfers#

Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

For European Economic Area (EEA) users, we comply with the EU General Data Protection Regulation (GDPR). For transfers to countries without adequate data protection as determined by the European Commission, we implement standard contractual clauses or rely on other legally provided mechanisms.